CANCELLATION AND REFUND POLICY
Effective Date: September 22, 2026
This Cancellation and Refund Policy applies to consulting services provided by Andrea Consulting Services, operated by Golden Prime Services LLC.
FREE INITIAL CONSULTATIONS
No payment is required for a consultation advertised as free. Clients may cancel or reschedule a free consultation by contacting us before the scheduled appointment.
PAID CONSULTING APPOINTMENTS
Clients should request cancellation or rescheduling at least 24 hours before a paid consulting appointment.
Cancellations made at least 24 hours before the appointment may be rescheduled or refunded. Cancellations made with less than 24 hours’ notice may be subject to a cancellation fee if that condition was disclosed and accepted before payment.
CUSTOM CONSULTING SERVICES
Each client receives a description of the proposed services, personalized pricing, payment terms, and expected delivery schedule before accepting a paid consulting engagement.
If a client cancels before work begins, the client may request a full refund of the amount paid for the unperformed service.
If work has already begun, the client is responsible for services completed and any previously disclosed, nonrefundable expenses. Any remaining amount paid for services that have not been performed may be refunded according to the written service agreement.
CANCELLATION BY US
If we cancel an appointment or are unable to provide an agreed service, the client may choose to reschedule or receive a refund for the unperformed service.
COMPLETED SERVICES
Payments for consulting services that have already been fully delivered are generally nonrefundable, except when a refund is required by applicable law or expressly provided in the written service agreement.
NO OUTCOME-BASED REFUNDS
Our services provide education, guidance, and personalized recommendations. Results depend on each client’s circumstances, decisions, actions, and external factors.
Refunds are not issued solely because a client did not obtain a particular financial result, business outcome, approval, or decision from a third party.
HOW TO REQUEST A CANCELLATION OR REFUND
To request a cancellation, rescheduling, or refund, contact:
Andrea Consulting Services
Operated by Golden Prime Services LLC
Email: Andreaconsulting@goldenmgtservices.com
Phone: 610-207-7950
Address: 40 N Christian Street, Lancaster, PA 17602
Please include your full name, contact information, scheduled appointment or service, payment date, and reason for the request.
REFUND PROCESSING
Approved refunds will be returned to the original payment method whenever possible. Processing time may depend on the payment processor and the client’s financial institution.
Nothing in this policy limits any cancellation, refund, dispute, or consumer-protection right provided by applicable law.
POLICY CHANGES
We may update this Cancellation and Refund Policy periodically. Any updated version will be posted on this page with a revised effective date.